The public transportation call center will open on Sunday, January 20 and will be open 24 hours a day. All of the residents’ inquiries and complaints regarding public transportation will be organized through the call center in order to better deal with these issues. The Iriyah noted that this employee is not a substitute for Kavim's service and information center, but rather an additional resource of requests from residents and its role to receive and coordinate public inquiries and to work towards solutions for streamlining the service and improving the city's transportation system.
The phone number for the city’s transportation call center: 08-9738434.
Last month, Mayor Haim Bibas convened the forum on improving public transportation, which he will head. Also participating in the forum are Deputy Mayor Ilan Ben Saadon, Deputy Mayor Moish Levy, council members Baruch Bochnick and Gilad Behari, Director of the Iriyah Yoram Carmon and director of the Services Department Yaacov Cohen. Representatives of Kaviim will also participate as well as residents, Or Greenfeld and Yossi Avivi.
In addition, the Iriyah will lead a process to operate an app whose function will be to transmit to public transportation users, in real time, information about the location of the buses (in contrast to the current application which estimates when the bus is expected to reach the station). Through this app, the residents will be able to adapt themselves to the arrival of the buses, and the municipality will be able to monitor in real time the conduct of the buses, their compliance with timetables and the quality of their service.